Front Office Services – Phoenix Publishing House

Front Office Services

The lessons in Front Of fice Services highlight core competencies in receiving and processing reservation; operating a computerized reservation system; providing accommodation reception services; conducting night shift; and providing club reception services and porter services. This course leads to NC II.

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Author/s
Jef f rey D. De Guzman and Alvin L. Espiritu; Coordinator: Clodualdo V. Paiton

Level/s

Senior High

Copyright

2016

Features

This book is authored by Jef f rey D. De Guzman and Alvin L. Espiritu. Mr. De Guzman acquired his Master’s degree in Educational Management at the Polytechnic University of the Philippines (PUP). He is a Master Teacher II at Batasan Hills National High School in Quezon City and an NC II holder. Mr. Espiritu is a Teacher II at Batasan Hills National High School and an NC II holder.

Dr. Ernesto Y. Sibal was one of the few Filipinos in academic publishing who can irrefutably lay claim to these three titles—Patriot, Pioneer and Innovator. A staunch patriot, Dr. Sibal fiercely advocated the vision of designating Filipino-authored books for young Filipino learners. This vision was enabled by the establishment of Alemar’s Bookstore in 1958, and through the foresight and drive of Alegria Rodriguez, who shared in the vision of her husband, she helped galvanize then fledgling Alemar's Bookstore as the place to go for textbooks and school needs, propelling it to become the first established bookstore chain in the country.

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